BlueRunner are currently your online meal ordering provider and over the last few months you may have experienced issues in regards to menus being our of sync to the advertised dates, problems with having to re-register your child's details and selecting the correct classes, incorrect data and menu choices causing incorrect meals being supplied, being some of the main issues.
Chartwells constantly monitor all suppliers to ensure that best practice, best value and performance are delivered by all suppliers at all times. With this in mind, Chartwells have taken the decision to terminate the contract with BlueRunner to ensure we continue to provide the best food and service possible to our clientele, parents and schools.
Chartwells are really pleased to announce the partnership with ParentPay and firmly believe that this is a positive step to ensure a better experience for all parents, carers and schools using the system. In the meantime, BlueRunner will operate the online ordering system up to the February half term 2017 (10th February 2017) when the online ordering system will then be moved to ParentPay.
I will be sending out a communication to you shortly, with further details and updates to enable a smooth transition from BlueRunner to ParentPay.
Once again, please accept our apologies if you have experienced any problems with the ordering system.
Click here for more information.